About Marchay:

Marchay is a curated, membership-based travel service and community for some of the world’s most sophisticated travelers. Recognized by leading publications as a premier luxury travel service, Marchay provides a complete, high-touch solution for managing members’ high-end travel needs. A key benefit of membership is dedicated, unbiased service from a highly experienced travel team. Marchay offers unlimited, bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide. 

Role Overview:  

We are seeking a detail-oriented Concierge Executive to support our Travel Advisory team in executing seamless luxury travel experiences. This role supports day-to-day trip planning operations, including curating and coordinating dining reservations, spa reservations, transportation, car rentals, and sightseeing recommendations, as well as providing administrative support in Salesforce and shared document systems. The position involves regular communication with travel partners, with the opportunity to engage with clients and assist with Axus itinerary creation over time. The ideal candidate has a strong interest in luxury travel, exceptional organizational skills, and availability during U.S. working hours.

Responsibilities: 

• Concierge Bookings: Facilitate concierge bookings (i.e. dining, spa, non-privately guided activity suggestions) by coordinating communications between the team and partners
• Car and train transfers: Secure car and train transfers with the travel teams
• Car rentals: Secure car rentals in collaboration with the travel teams
• File Organization: Assist in maintaining a well-organized system for files and information in Salesforce and SharePoint
• Collaboration with the Team: Regularly communicate with travel teams to ensure seamless execution of tasks
• Potential for other responsibilities based on candidate’s capabilities and advancement goals