• Manage and configure EAM application modules, user access, security groups, and permissions to align with business policies. • Oversee the accuracy, integrity, and standardization of master data, including asset hierarchy, location data, and bill of materials (BOMs). • Design, test, and implement automated workflows, service requests, and maintenance work order processes. • Manage integrations between the EAM system and other platforms including the client’s Oracle FIS. • Design, generate, and analyze reports and dashboards regarding key performance indicators (KPIs) like asset uptime, repair costs, and downtime to inform decision-making. • Perform regular QA/QC checks to ensure complete and up-to-date asset records and maintenance histories. • Support on-going user training efforts to ensure high adoption rates of EAM best practices among staff. • Provide troubleshooting and technical assistance for system issues and trouble-shooting. • Coordinate and perform system upgrades, patches, and fixes, working with the vendor to test functionality. • Ensure EAM usage complies with internal policies and external regulatory standards.