• Lead end-to-end implementation projects for healthcare payer and claims operations clients • Develop and manage comprehensive project plans, timelines, and deliverables • Ensure requirements are clearly documented and aligned with transactional workflows • Drive milestone achievement and ensure high-quality delivery • Conduct proactive risk management and implement mitigation strategies • Manage implementations involving healthcare claims processing and EDI transactions (837 formats) • Oversee paper-to-EDI transformation workflows • Support integrations, data mapping, and transaction validation processes • Partner with technical and operations teams on transactional-side healthcare implementations (non-clinical focus) • Provide leadership during UAT, system integrations, and go-live readiness • Serve as primary point of contact for customer stakeholders • Lead client and internal status meetings • Create and distribute status reports and executive updates • Apply healthcare payer domain knowledge to address client requirements • Build strong partnerships with customer counterparts and internal teams