When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment. We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. Check out how we make a meaningful difference in the lives of others! https://player.vimeo.com/video/518665804 What We Offer You: A culture that values employees and celebrates, empowers, and inspires a diverse workforce Outstanding and affordable benefits package Yearly bonus potential and annual increases PTO provided at date of hire 11 paid holidays 401(k) with up to 6% match; fully vested from day 1 Remote opportunities with company-provided equipment Team-oriented, collaborative group of peers Career advancement opportunities Tuition Reimbursement Employee Assistance Program Inclusion Council and Employee Resource Groups Recharge Days and Volunteer Time Off This is a remote position. The salary range for a Supervisor - Supplemental Life Insurance Claims is $63,000 to $117,000.  Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance. Reviews and audits claim files and releases benefits of processed claims Responds to, and assists with, escalated claims issues Research, plan, and prepare departmental reports Monitors Claims Analyst time management and workload distribution Coaches and provides assistance and feedback to analysts and staff as needed Performs other related duties and responsibilities as assigned Required Knowledge, Skills, and Abilities: Knowledge of general accounting principles General knowledge of medical terminology, anatomy, and physiology Customer service skills Advanced MS Office skills, particularly Excel Excellent verbal and written communication skills including the ability to compose professional correspondence Demonstrated leadership skills and the ability to assist and guide others Ability to supervise staff using appropriate tools and techniques Ability to maintain attention to detail and a low error rate Ability to prioritize tasks and work within time constraints Required Education and Experience: Bachelor’s degree or equivalent combination of education or experience 3-5 years in a related field including 1 year of experience as a Team Lead and/or Supervisor Internal experience that is directly related to the job may be substituted for the supervisory experience requirements Or, equivalent military experience Preferred Education and Experience: Completion of LOMA 280/281 and 290/291 3 years' Disability, Life or Worksite claim experience including experience as a Lead or Supervisor Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.