Startup Community Manager – Systems & Experiences

Community ManagerCommunity ManagerFull TimeRemoteTeam 473Company Site

Location

Washington + 1 moreAll locations: Washington, California

Posted

26 days ago

Salary

$205K - $1,650K / year

Bachelor Degree5 yrs expEnglishSlackDiscordCircleSalesforceHubspotCRMNewsletter ToolsEvent Platforms

Job Description

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The Role Nebius is looking for an experienced, highly analytical, and operationally focused professional to join our global startup team as Community Manager — Systems & Experience . In this pivotal role, you will take ownership of the technical infrastructure, operational tooling, and measurable founder journeys across our global startup ecosystem. You will be responsible for designing and optimizing the digital experience, ensuring seamless integration between all community platforms, and leveraging data to drive engagement, retention, and progression. You will work cross-functionally to standardize community operations, translating strategic program goals into scalable, measurable system architectures, helping position Nebius as the cloud partner of choice for AI-native startups worldwide. You are welcome to work remotely from the United States (West Coast preferred) Your responsibilities will include: Online Community Platform & Experience Own the Technical Roadmap for all startup community platforms, including the online founder portal, Slack, Discord, and third-party integrations (e.g., newsletter tools, event platforms). Build and own the founder experience portal, including structuring, populating, and maintaining onboarding content, resources, playbooks, and education materials as the central hub for founders. Own the newsletter and online community programming, ensuring consistent delivery, segmentation, and engagement. Support CRM Integration efforts, partnering with Sales and Marketing Operations to ensure all community touchpoints are accurately tracked, segmented, and integrated with the main CRM (e.g., Salesforce). Own Virtual Startup Community Programs & Events Own the execution of virtual community programming (e.g., office hours, AMAs, onboarding sessions, workshops), including formats, tooling, registration, communications, and follow-up. Ensure all virtual events are repeatable, measurable, and integrated into lifecycle and CRM workflows. Drive Community Analytics and Measurement Define Key Performance Indicators (KPIs) focused on community growth, user engagement and retention rates Develop reporting dashboards and deliver actionable insights on community health, platform adoption, and program effectiveness to leadership and cross-functional teams. Optimize Systems based on data and feedback, proactively identifying operational bottlenecks and implementing process improvements for continuous efficiency and measurable impact. Enable Scalable Operations Provide Operational Support for marketing leads, focusing on the technical execution of events, including registration systems, pre- and post-event communications, and data capture. Develop and maintain operational playbooks and documentation to ensure consistent use of community systems across regions and teams. We expect you to have: 3 - 5+ years of experience in community operations or management, marketing operations, or a related role within a startup or technology environment. Proven experience owning and integrating community platforms (e.g., Slack, Discord, Circle), event tools, and CRM systems. Strong analytical skills with experience building dashboards, defining KPIs, and improving systems based on data. Experience operating newsletters, virtual programs, or digital communities at scale Highly organized, detail-oriented, and comfortable owning complex systems in a fast-moving, cross-functional environment. Deep understanding of community led-growth Familiarity with AI, cloud, or developer-focused startup ecosystems. It will be an added bonus if you have: Hands-on experience with Salesforce or HubSpot, including reporting and integrations Experience managing technical documentation, knowledge bases, or developer-facing resources Background in B2B or cloud environments where community activity supports business outcomes. Compensation We offer competitive salaries, ranging from $165k - $205k OTE (On Target Earnings) What we offer Competitive salary and comprehensive benefits package. Opportunities for professional growth within Nebius. Flexible working arrangements. A dynamic and collaborative work environment that values initiative and innovation. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Job Requirements

  • You've fine-tuned large models, debugged distributed training jobs, built production RAG or agentic pipelines, and optimized inference on GPU infrastructure — not just read about it.
  • You're fluent in the modern ML stack: PyTorch, HuggingFace, CUDA fundamentals, Kubernetes for ML, MLflow or equivalent, vector databases.
  • You've worked with enterprise ML teams — whether as a solutions engineer, customer engineer, or an ML engineer who collaborated closely with customers.
  • You read papers and implement them — not for credit, but because it's how you stay sharp.
  • You communicate with calibration: you can explain activation checkpointing tradeoffs to an ML engineer in the morning and the cost implication to a CTO in the afternoon.
  • It will be an added bonus if you have:
  • Experience in any of our vertical domains: Physical AI / robotics / simulation, HCLS (drug discovery, medical imaging, clinical NLP), or enterprise AI application development.
  • Familiarity with MLOps at scale (Kubeflow, Metaflow, Argo, Ray).
  • Prior work at a cloud provider or AI infrastructure company.
  • You've shared technical work publicly — notebooks, talks, blog posts that people actually use.
  • Who thrives here
  • You'll thrive here if you're energized by variety — one day deep in a customer's MLOps stack, the next building a demo from scratch. You want your technical depth to influence product decisions, not just close deals.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Flexible working arrangements.
  • A dynamic and collaborative work environment that values initiative and innovation.

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