• Provides direction and support for the development of an overall AR strategy as it relates to compliance, invoicing accuracy, and optimization of the receivables lifecycle. • Defines and implements efficient, effective, and measurable operational processes that support AR optimization, milestone tracking, contract alignment, and profitability. • Collaborates with finance, operations, and executive leadership and has responsibility for analytic work related to AR trends, contract structures, milestone schedules, and sponsor‑specific activity. • Develops content and leads monthly reporting meetings (MOR) with leadership covering AR metrics, aging, collections activity, and operational performance. • Drives the highest levels of service and performance to clients, sponsors, and internal business partners. • Continuously improves AR processes while enhancing service and optimizing relationships with business partners and sponsors. • Provides guidance and support to staff to ensure capacity for success in achieving invoicing accuracy, milestone management, and collection goals. • Participates in and leads training protocols for all functions related to AR operations, billing processes, contract interpretation, and best practices.