Customer Support Specialist

Customer Experience – Email, Chat, Call

Customer Service Representative II

Customer Support Consultant

Cargas is an employee-owned software and consulting company where people do meaningful work and share in the success they help create. There’s no one-size-fits-all career path here—you’ll have the tools, support, and flexibility to explore opportunities, build your skills, and grow in ways that are meaningful to you—while contributing to the success of the company. Built on trust and transparency, we practice open-book management, giving employees visibility into company performance so they’re informed, accountable, and connected to our collective goals. Headquartered in Lancaster, Pennsylvania, we’re committed to sustainable growth for both our business and our people. Culture, Values, & Work Our core values—employee ownership, teamwork, and customer care—guide how we work and support one another. We collaborate across teams, welcome diverse ideas, and foster an environment where people feel empowered to contribute. Work arrangements vary by role and team and are designed to balance exceptional customer care with flexibility for personal needs. Our employee tenure exceeds industry benchmarks, and we’ve been recognized as a Best Place to Work in Pennsylvania for two decades. Ownership & Benefits Employees share in our success through employee ownership, profit sharing, and bonus programs, supported by a competitive total rewards package that includes comprehensive benefits and cost-saving programs focused on mental, physical, financial, and social well-being. Equal Opportunity Statement Cargas Systems is an Equal Opportunity Employer. We encourage all applicants who are excited about our company to apply, even if you don’t meet every qualification, you may be a great fit for this role or another opportunity at Cargas!