Support and Systems Engineer – L2/L3

Systems EngineerSystems EngineerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishCloudLinuxVo IP

Job Description

• Provide Level 2 and Level 3 technical support • Manage SLAs and KPIs for support operations • Lead system and tenant migrations • Maintain documentation and improve processes

Job Requirements

  • 1-3 years of experience in IT support
  • Strong troubleshooting skills in Windows, Linux, and networking
  • Familiarity with VoIP systems and cloud platforms
  • Experience with Active Directory and system migrations

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

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