GR8 Tech

Launch, grow, or upgrade your iGaming business with GR8 Tech high-performance Sportsbook and iGaming platform.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

39 days ago

Salary

Not specified

Bachelor Degree1 yr expEnglishUkrainianRussianSDLC

Job Description

• Own business and operational support for an assigned client portfolio. • Develop existing and new clients into long-term partnerships. • Manage commercial and operational issues to ensure smooth service delivery. • Support onboarding of newly signed clients. • Help clients adopt and use GR8 Tech products effectively. • Analyze client performance and product usage. • Prepare reports, statistics, and performance summaries. • Work with clients to optimize ROI across products. • Present product updates, upgrades, and new functionality. • Collect client feedback and share it with product and development teams. • Work with affiliates, customer service, payments, and development teams. • Upsell and cross-sell products or features and document them in CRM.

Job Requirements

  • 1–2 years of experience, with at least 1 year in the iGaming industry (customer service or related field).
  • Advanced English and fluent Ukrainian or Russian.
  • Confident MS Office skills (Excel, PowerPoint, Word).
  • Basic experience with CRM and BI tools.
  • Strong communication skills and high emotional intelligence.
  • Ability to work independently and prioritize operational tasks.
  • Analytical mindset and problem-solving skills.
  • Familiarity with SDLC and task management tools (Jira, Confluence, Miro).
  • Basic technical understanding of web services.
  • Experience in commercial discussions or entry-level negotiation.
  • Experience generating ideas for platform or process improvements.

Benefits

  • Benefits Cafeteria — annual budget you allocate to: Sports
  • Medical
  • Mental health
  • Home office
  • Languages.
  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.

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