The Knot Worldwide
Our purpose is to enable everyone to celebrate the moments that make us.
Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2018H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
40 days ago
Salary
Not specified
Bachelor Degree2 yrs expEnglish
Job Description
• Serve as a strategic partner to Canadian wedding professionals
• Help navigate industry trends and maximize growth
• Lead end-to-end onboarding process
• Manage the full client relationship lifecycle
• Act as the bridge between partners and product
• Hit monthly success targets and KPIs
• Represent WeddingWire Canada as a brand ambassador
Job Requirements
- 2+ years of experience in customer service or client relations
- Bachelor’s degree
- High emotional intelligence
- Excellent written and verbal communication skills
- Proactive problem-solver
- Exceptional time management skills
- Desire to help small business owners succeed
Benefits
- Flexible vacation
- Generous parental leave
- Initiatives that support growth, development, and happiness of employees
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