• Oversee digital communications strategy, ensuring solutions and initiatives are aligned to business objectives that lead to improved audience engagement and business growth • Establish and oversee a multi-year digital communications strategy and roadmap, partnering with key stakeholders to align on enterprise initiatives • Work closely with technology teams to ensure communications and engagement platforms and functionality meet strategy needs • Partner with key business and technology teams, ensuring robust data infrastructure, champion data-driven insights, build reporting/dashboards, and maintain data governance/privacy compliance • Develop and oversee technical processes, aligning with communications architecture and governance to optimize the use of communications and marketing technology • Drive the development of automated workflows for digital communications processes, fostering experimentation and continuous improvement • Evaluate and recommend emerging technologies and innovations to enhance personalization and operational efficiencies