Help increase the GDP of the internet.
Customer Success Manager, Fintech/BNPL
Location
California
Posted
19 days ago
Salary
Not specified
Job Description
Job Requirements
- 5+ years of enterprise relationship management or consulting, with 2+ years deeply embedded in the Fintech, Neobank, or Lending space.
- Domain Expertise: Proven experience with BNPL-specific challenges, such as high-velocity recurring repayments, merchant-of-record complexities, and credit-loss mitigation.
- Product Fluency: Familiarity with the mechanics of ledgering, virtual cards, and ACH.
- Executive Presence: Experience presenting to and influencing C-level stakeholders in financial organizations.
- Operational Rigor: Ability to manage a complex book of business across multiple time zones.
- Ability to navigate data and people to find answers
- A capability to work well with a wide range of people, both internally and externally.
- The motivation and flexibility to work well in a high-growth environment where things change quickly.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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