• Oversee the development, implementation, and management of the company’s physical identity and access management program. • Ensure the security and safety of employees, visitors, and physical assets by managing access control systems and protocols. • Work closely with various departments to ensure compliance with security policies and procedures while providing excellent customer service. • Set and maintain high standards for the design, configuration, operation, and quality assurance of all physical identity and access management (PIAM) systems and platforms. • Develop, implement, and manage physical access control policies and procedures. • Manage access rights and permissions for employees, contractors, and visitors. • Lead the deployment and integration of advanced technologies (including AI, automation, and biometrics) to enhance and streamline Netflix’s physical security and access control programs. • Manage the issuance and revocation of physical identification credentials. • Ensure accurate and up-to-date records of all identity and access data. • Collaborate with HR and IT departments to integrate identity management with other systems. • Conduct regular audits of access control systems and processes. • Collaborate with business partners in Corporate Security, Facilities, IT, InfoSec, and Engineering to ensure seamless integration of PIAM solutions within Netflix’s global ecosystem. • Shape and support the PIAM technology roadmap in alignment with departmental and organizational goals. • Design, implement, and maintain robust processes for collecting and centralizing access logs and physical security data, enabling advanced analysis and visualization of physical security metrics. • Review and ensure compliance with data privacy, access control, and physical security requirements. • Develop and track metrics to measure the effectiveness and impact of PIAM solutions. • Advise teams across the company on PIAM solutions, design, and deployment. • Communicate program updates and technical information clearly to all stakeholders. • Develop technical documentation, training materials, and best practice guides for cross-functional teams.