Motorola Solutions
Solving for safer
Infrastructure System Manager
Location
California + 1 moreAll locations: California, Hawaii
Posted
25 days ago
Salary
$90K - $100K / year
Associate Degree3 yrs expEnglishMS SQL ServerSQL
Job Description
• Provides tailored technical customer operations support
• Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance
• Adheres to Motorola and the Customer’s Change management policies and procedures
• Initiates problem-solving action and follows through to resolution
• Ensure that reported incidents/problems are documented, analyzed, validated, and escalated (when necessary) through full resolution
• Monitor system(s) to determine any negative performance impacts, and engage appropriate resources when necessary
• Assist with technical system requirements analysis
• Perform periodic system maintenance and software patching
Job Requirements
- 3+ years of IT and/or public safety experience (a combination can fulfill this requirement)
- Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)
- Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment is greatly preferred
- Proven track record working with or deploying enterprise hardware and software solutions; HP preferred
- Excellent verbal and written communication skills
- Comfortable working both alone and in a team environment
- Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)
- Experience with Microsoft SQL Server, ODBC, and Ops Manager (SCOM)
- Ability to troubleshoot application system issues, including hardware, network and third-party components
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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