• Manage strategic technology projects across the foundation • Partner with the IT Director to propose strategic IT work efforts to improve the foundation’s technology infrastructure • Define project scope, goals, and deliverables that support foundation objectives • Work with team members and technology consultants to gather business and system requirements • Liaise with project stakeholders on an ongoing basis, ensuring effective communication and project alignment with foundation needs • Act as a liaison between internal teams and vendors, ensuring projects are properly resourced and executed • Support vendor selection, contract negotiations, and performance evaluations • Manage changes to the project scope, project schedule, and project costs using proper verification techniques. • Maintain comprehensive project documentation for reference and reporting purposes • Provide team member support on technology projects, questions, and issues as needed • Troubleshoot and help find resolution on issues that arise for team members • Partner with team members to explore how technology can support their work • Create and/or lead additional technology-related trainings on an ongoing basis • Provide training and support for end-users to improve adoption and effective use of IT systems • Administer and maintain key SaaS applications (e.g., Salesforce, MS 365, etc.) ensuring system security, compliance, and user access controls • Document IT workflows, policies, and procedures for knowledge sharing and standardization • Help troubleshoot various IT infrastructure issues as they arise • Contribute one’s own ideas, perspectives, and lived experiences to the emerging culture of the foundation • Assume other responsibilities and explore new opportunities that arise with the evolving needs and aspirations of the foundation