Location : US (Remote) Compensation: $80,000 - $90,000 per year + Discretionary Performance Bonus + Equity About Argyle Argyle is a fast-growing, remote-first, Series C startup solving a consumer data problem. For decades, financial service providers and other businesses have collected and verified consumer income, employment, and asset data the same way: by hand or via verification databases. These methods are expensive, time consuming, high friction, and/or unreliable. In turn, experiences like applying for a loan or completing a background check are challenging for service providers and consumers alike. The solution is Argyle. We’re the leading provider of direct-source, consumer-permissioned income, employment, and asset verifications. We make it fast and easy to gain secure and reliable access to the most complete real-time datasets stored in consumers’ payroll and banking accounts, so service providers can automate verification workflows, save time, reduce risks, lower costs, and build better product experiences. Named one of America’s Best Startup Employers of 2025 by Forbes, Argyle largely serves the mortgage, government benefits, tenant screening, personal lending, and background check industries as well as the gig economy. Argyle is also an authorized report supplier for Fannie Mae’s Desktop Underwriter® validation service, a component of Day 1 Certainty®, and Freddie Mac’s Asset and Income Modeler (AIM), part of Loan Product Advisor℠. Founded in 2018, Argyle’s commitment to innovation is backed by investors including Bain Capital Ventures, Checkr, Mastercard, Rockefeller Asset Management and SignalFire. About the team The Customer Success Engineering team at Argyle sits at the intersection of product, engineering, and customer success. We partner closely with customers to support integrations, investigate complex technical issues, and surface system-level insights that improve the product. This team goes beyond reactive support. We own technical problem-solving, escalation strategy, and the feedback loops that help Argyle scale responsibly. What You’ll Do Partner with customers to support SDK and API integrations, guiding them through implementation and troubleshooting. Investigate and resolve technical issues across web and mobile environments, escalating thoughtfully when broader changes are needed. Collaborate cross-functionally with Engineering, Product, Sales, and Customer Success to unblock customers and improve the overall product experience. Debug issues across the stack, reading and contributing to code when needed to diagnose problems or improve reliability. Identify recurring issues and suggest improvements to documentation, tooling, and internal processes. Build strong familiarity with Argyle’s platform and data model to confidently support customer use cases and edge cases. What Success Looks Like? Customers implement and use Argyle’s SDKs and APIs smoothly, with your guidance making the process seamless. Technical issues are diagnosed and resolved quickly, with patterns spotted and improvements suggested. Collaboration across teams leads to clearer documentation, better tools, and a stronger product experience. You become a go-to expert on Argyle’s platform, helping customers and teammates navigate even tricky edge cases. Requirements