• Contact all new retailers and instructors and assist with onboarding tasks such as welcome calls and email communications • Build meaningful B2B relationships with company partners to ensure company growth • Identify and rectify issues with instructors/retailers • Assist with event planning, scheduling, and execution • Identify daily tasks which are completed, overdue and rescheduled • Generate data reports on daily and periodic basis for U.S. LawShield management or employees • Understand U.S. LawShield products and services • Keep detailed and organized records of retailer/instructor activities in Salesforce • Continuously look to integrate process improvements and report to leadership ways to improve efficiency and effectiveness • Verify and track activities with updates to better understand the individual and unique needs that each retailer/instructor requires • Maintain retailer/instructor accounts and collaborate with field sales team or other corporate departments if issues arise • Enroll Retailers/Instructors in partner programs • Contact partner prospects and establish new relationships via signed agreements • Perform other related duties as assigned