• Lead overall strategy, projects, and process improvement for People Ops and Benefits—driving operational excellence, scalability, and employee experience. • Build and lead scalable onboarding, changes, and offboarding operations—setting workflows, SLAs, and compliance standards for the team to execute. • Serve as business owner for ADP data and connected tools—define requirements, lead implementations, drive automation, and partner with IT on integrations and enhancements. • Design and continuously improve People Ops through workflow automation, quality controls, governance frameworks, and mechanisms for ongoing optimization. • Maintain and improve trusted dashboards and reporting infrastructure; establish data governance and quality standards that drive compliance and leadership decisions. • Provide strategic oversight for compliance, leave administration, and benefits; create and enhance policies through continuous analysis of program effectiveness and competitiveness. • Own budget planning, forecasting, variance tracking, and vendor strategy in partnership with Finance and People leadership.