Mindex is evolving into a provider of a complete K-12 software ecosystem. Reporting directly to the Chief Product Officer (CPO), the Director of Product serves as the vital link between high-level company goals and the day-to-day work of our product teams. You will ensure that our suite—SchoolTool, ClearTrack, MTSS Edge, Integrations Platform, and Advanced Analytics—functions as a unified, high-value solution for our customers.

As the Director of Product, you will lead a team of Product Owners while providing strategic direction and priority to our UX team. Your job is to facilitate a two-way flow of information: you will translate the CPO’s broad vision into clear roadmaps for each product, while also bringing deep insights from our customers and the market back to the CPO to help shape that future vision.

You are a hands-on collaborator who works across the company to make sure our products are easy to use, technically sound, and ready for the market.

Essential Functions:

• Owns the roadmap for Mindex products. Partners with the CPO to turn the company vision into organized, well-communicated plans across all our products— SchoolTool, ClearTrack, MTSS Edge, Integrations Platform, and Advanced Analytics—ensuring they work together as one system.
•  Serves as the main representative for product development. Builds and maintains enduring cross-functional relationships within Mindex and externally with our customers and partners. Drives meaningful collaboration and teamwork to understand buyer and customer needs, competitors and growth opportunities, and technical development, technical operations, and service considerations.
• Builds, develops, and directs an industry-leading product team consisting of user experience and product management experts. Helps the teams to define their metrics and objectives and holds them accountable for success in the fulfillment of their responsibilities and following Mindex values.
• Directs product management who collaborate with stakeholders to turn the product strategy into actionable near-term, problems-to-solve for their cross-functional agile software development teams in the form of epics, features, stories, and bugs, and provide continuous feedback and approval for release.
• Directs user experience that deeply empathizes with SchoolTool users, their pain points and unmet needs, to identify and validate potential product roadmap opportunities that are coordinated with product owners and communicated to development teams via minimally sufficient designs (mocks, flow diagrams, etc.).
• Collaborates with marketing, sales, and service delivery to ensure that major new feature launches have realistic and cohesive cross-functional plans that span how they will be marketed, sold, built, implemented, supported, and maintained; and that they are communicated clearly, executed with fidelity, and that any risks and issues are surfaced quickly and addressed as a team.