Welcome to the new edge. Armada is the world’s first full-stack edge computing platform, revolutionizing connectivity, compute, and AI solutions where they’re needed most - anywhere on Earth.

Customer Engineer

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 51-200H1B SponsorCompany Site LinkedIn

Location

United States

Posted

33 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishCloudFirewalls

Job Description

• Bring a high-ownership, self-starting mindset with a willingness to fill gaps, solve problems, and support the team. • Provide expert technical guidance to customers and sales peers regarding Armada’s products and services. • Lead technical demonstrations, proof-of-concepts, and workshops to showcase features, functionalities, and benefits of the company’s offerings. • Collaborate cross-functionally to support sales, including customer engagements, technical scoping, and proposal development. • Cultivate strong relationships with key client stakeholders, including technical decision makers and influencers. • Stay ahead of industry trends, competitive developments, and emerging technologies.

Job Requirements

Bachelor's degree in computer science, Engineering, or related field; advanced degree is a plus.
5+ years proven experience in pre-sales, sales engineering, or solution architecture role supporting technical products.
Conceptual understanding of networking and connectivity fundamentals, including IP addressing, firewalls, SD-WAN, and satellite or cellular-based communication systems (e.g., Starlink, LTE/5G).
Familiarity with cloud platforms, virtualization or containerization technologies, and modern enterprise infrastructure.
Proficiency in at least one core technical domain such as AI/ML infrastructure, connected devices, or data center systems.
Working knowledge of cloud platforms, modern networking concepts, and containerization or virtualization technologies.
Excellent communication and presentation skills, with the ability to engage and influence both technical and non-technical audiences.
Strong problem-solving mindset with the ability to navigate ambiguity and drive clarity.
Self-starter who thrives in dynamic environments and effectively manages multiple priorities.
Must be willing and able to travel, including potential international travel, as business needs dictate.

Benefits

Unsolicited Resumes and Candidates: Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.