• Own the overall enablement content architecture, defining how learning content is structured, modularized, governed, and scaled across programs to ensure consistency, reuse, and long-term maintainability. • Lead the design and maintenance of modular, reusable enablement content that supports onboarding, product rollout, and ongoing learning • Ensure learning experiences are clear, engaging, interactive, and easy to maintain • Apply instructional design best practices and content standards across programs • Partner with SMEs, Product, and Operations leaders to understand enablement needs • Lead structured discovery sessions to translate business and product requirements into effective learning solutions • Manage stakeholder expectations, timelines, and scope for enablement initiatives • Execute against the enablement roadmap in alignment with product release schedules and organizational priorities • Manage multiple concurrent enablement projects, ensuring quality and on-time delivery • Identify risks, dependencies, and resource constraints and escalate as needed • Manage and develop a distributed instructional design team across North America and India • Provide coaching, feedback, and performance management • Support workload planning, prioritization, and day-to-day team execution • Use AI tools to accelerate content creation, iteration, and maintenance • Apply best practices for responsible AI use in learning design • Continuously improve team efficiency through tools, templates, and process improvements • Collaborate with Product and Customer Education teams to support enablement for new releases • Ensure enablement deliverables are aligned with broader learning and product initiatives • Participate in cross-functional planning and execution forums as needed