• Lead multiple cross-functional initiatives to align Outseer’s tech stack and processes across sales and marketing. • Design and implement scalable, maintainable enterprise solutions that support global revenue teams. • Translate complex business requirements into actionable plans and drive execution from planning through launch. • Define and manage business requirements for new and existing processes across Sales, Marketing, Account Management, and Partnerships. • Serve as a Salesforce administrator, including campaign configuration, data modeling, lead flow management, and lead scoring strategies. • Own system enhancements such as custom fields, page layouts, record types, and automation. • Build and maintain dashboard frameworks that deliver weekly reporting and actionable business insights. • Partner with stakeholders to streamline operational workflows and align reporting with business cadence. • Own go-to-market (GTM) enablement for system and process changes through self-service resources and live (virtual or in-person) training. • Create clear documentation, training materials, and ROI-driven business cases to support change management.