• Collaborate to define and execute the roadmap for store technology systems • Partner across teams such as Operations, IT, Legal/Compliance, Asset Protection, Store teams, and more. • Translate business needs into clear, actionable specifications • Lead smooth deployments that feel like welcome upgrades • Use data to drive improvements in store efficiency and customer satisfaction • Take ownership of the existing POS and in-store systems roadmap, driving iterative releases that improve speed, simplicity, and satisfaction for our teams and customers. • Prioritize features that supercharge store efficiency, delight users, and tap into new tech like AI-powered product recognition, generative tools, predictive insights, smarter customer service, and intelligent inventory management. • Collaborate with store operations, IT, compliance, and design to turn big ideas into detailed, actionable requirements. • Craft crystal-clear user stories, process flows, and acceptance criteria that ensure dev teams deliver exactly what’s needed. • Partner with UX/UI pros to create experiences that store staff actually love using. • Track feature adoption, collect feedback, and use store performance data to fine-tune our tools. • Guide deployments and change management in a way that feels more like a welcome upgrade than a disruption. • Work with Legal, Compliance, and Asset Protection teams to ensure every feature meets the highest standards for security, privacy, and compliance. • Coordinate with teams across the U.S., Mexico, and Guatemala to keep everyone aligned and excited about what’s next.