• Provide in person sales and service support for all customers in a defined geographic region; attend/participate in customer open houses and special events as required • Develop and maintain relationships with key customer positions such as Parts Managers, Service Managers and Executives • Promote current product line, introduce new product lines and assist with the promotional or service programs to customer base • Assist regional customers in making sales calls with distributors and fleets in their region • Provide guidance for service, warranty, new product • Conduct local/national/regional trade shows to promote product and provide guidance for potential new distributors • Assist in field service issues and field test programs as needed to resolve warranty issues