• Manage the logistics and scheduling of Amplify Professional Development (PD) sessions using Salesforce • Respond to internal and external scheduling requests with urgency, accuracy, and attention to detail • Gather event logistics, confirm session details, and escalate gaps in collaboration with internal team members • Schedule PD sessions dynamically and accurately in Salesforce, ensuring alignment with all scheduling requirements • Maintain and update customer and session information in accordance with established service level agreements (SLAs) • Confirm PD sessions and logistics with school leaders in a professional and timely manner • Apply a customer-focused approach while balancing business objectives and operational priorities • Maintain proficiency in operational processes to support efficient scheduling and service delivery • Leverage strong administrative and organizational skills to meet or exceed deadlines • Collaborate effectively across multiple teams, including geographically dispersed colleagues, to ensure seamless scheduling and delivery of PD sessions