• Be the main point of contact for clients, responsible for helping them establish technical integrations with 400+ payroll providers • Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness • Use problem-solving and decision-making skills to navigate technical issues which impact the flow of data between the client, Human Interest, and the payroll partner • Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our clients and millions of dollars in assets under management • Assist in drafting procedures detailing the flow of payroll-related information, while demonstrating an understanding of SEC, DOL, and IRS regulations that impact our business • Investigate technology issues, identify root causes, and work with various departments to develop and implement solutions • Independently guide clients through data analysis and assist with their data transmission efforts • Communicate professionally to both internal and external clients while focusing on needs-driven solutions • Identify areas for process improvement and assist in leading projects which may broadly impact our business