• Define and communicate a clear outcome focused vision and roadmap for Nextiva’s AI Agents Platform. • Conduct market research and competitive analysis to stay informed about industry trends and rival offerings in AI-driven customer engagement. • Translate product vision into detailed user personas, stories, and acceptance criteria. • Serve as the bridge between technical and business teams. • Lead agile development cycles, prioritize the AI Agent backlog, and drive sprint planning and reviews. • Define success metrics and test plans. Oversee beta programs and use data-driven feedback to ensure features meet real-world needs and deliver measurable outcomes. • Drive GTM strategy with Product Marketing. Create value propositions, enablement materials, and coordinate internal and external communications to maximize adoption. • Track KPIs like usage, automation success, and satisfaction. Gather feedback and iterate on features to enhance usability, performance, and customer value. • Align product outcomes with business goals.