• Assist in conducting user research through surveys, interviews, focus groups, and usability testing. • Analyze user behavior and feedback to identify trends, pain points, and opportunities for improvement. • Support the creation of user personas, journey maps, and other research artifacts to inform design decisions. • Collaborate with product managers to define and track key performance indicators (KPIs) for product success. • Analyze product usage data using tools like Google Analytics, Mixpanel, or Hotjar to identify areas for optimization. • Conduct competitive analysis to benchmark product features and user experiences against industry standards. • Work with UX designers to translate research findings into actionable design recommendations. • Assist in creating wireframes, prototypes, and mockups to visualize potential solutions. • Prepare detailed reports, dashboards, and presentations to communicate insights and recommendations to stakeholders. • Collaborate with cross-functional teams to ensure that research findings and product insights are effectively implemented.