Kochava
Kochava delivers secure, real-time data solutions that help companies grow.
Strategic Account Manager
Location
New York
Posted
27 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglish
Job Description
• Develop deep expertise across the Atlas Performance suite, including Outcomes Measurement, Outcomes Optimization, and Measurable Extension.
• Achieve expert-level proficiency in presenting and demoing the platform, reporting capabilities, and value proposition.
• Maintain a strong understanding of the product roadmap and evolving customer use cases.
• Achieve quarterly revenue growth targets.
• Build and maintain strong relationships with key stakeholders at strategic Atlas Performance clients, including CTV OEMs, AVOD publishers, RMNs, and programmatic platforms.
• Own day-to-day account management in partnership with clients across agency development, measurement, operations, and analytics teams.
• Develop a comprehensive understanding of each client’s business, portfolio, and goals to identify value-add, upsell, and cross-sell opportunities.
• Position outcomes optimization as a core differentiator for Atlas Performance with both supply-side partners and agency buyers encouraging continuous throughput leveraging optimized audiences.
• Partner with publishers and platforms to support RFP responses and craft performance-driven media plans.
• Develop media packages aligned to tentpole events, seasonal moments, and targeted audience profiles.
• Collaborate with Marketing to inform sales training and onboarding materials.
• Work closely with Ad Operations to plan, set up, and activate campaigns.
• Support campaign trafficking, QA, pacing, delivery, and performance monitoring across ad servers, DSPs, and publisher platforms.
• Implement pixels, postbacks, and conversion tracking to support attribution and optimization.
• Deliver clear, actionable reporting and insights to partners and their clients.
• Maintain strong operational hygiene, documentation, and best practices.
• Conduct quarterly business reviews with senior client stakeholders to reinforce value and drive expansion.
• Provide consistent, confident messaging grounded in strong technical and industry knowledge.
• Drive top-line growth and margin improvement, including contract renewals and commercial renegotiations.
• Monitor account and portfolio health through reporting and performance analysis.
• Support client onboarding from sales handoff through technical activation, ensuring smooth knowledge transfer across teams.
• Deliver ongoing training and enablement to clients, internal teams, and new hires to increase product stickiness.
• Occasional travel required to HQ in Sandpoint, ID as well as key media markets, including Los Angeles, San Francisco, Chicago, Atlanta, and Boston.
Job Requirements
- 3–5 years of experience in a client-facing role (account management, customer success, ad operations, or sales support).
- Proven track record of achieving KPIs and driving account growth.
- Strong ability to build and maintain trusted client relationships.
- Deep familiarity with CTV, digital publishing, and the programmatic ecosystem.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with both operators and executive stakeholders.
- Solid understanding of the ad tech landscape and measurement ecosystem.
- Hands-on experience with ad operations, campaign tagging, trafficking, and QA across ad servers, DSPs, and publisher platforms.
- Proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, and Google Docs.
- Experience in mobile and/or CTV ad sales, user acquisition, publisher monetization, or related ad tech roles strongly preferred.
- Exceptional customer service mindset with a proactive, solutions-oriented approach.
- Strong communication, time management, and negotiation skills.
- Bachelor’s degree in marketing, business, or a related field required.
Benefits
- Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.
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