Senior Director – Operational Excellence, Total Rewards

OperationsOperationsFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

27 days ago

Salary

Not specified

Bachelor Degree10 yrs expEnglishService Now

Job Description

• Lead the design, execution, and optimization of enterprise HR processes and programs • Ensure alignment with HR and business strategy through human-centered design • Establish governance models, standard operating procedures, and operational mechanisms • Drive continuous improvement across global HR functions using Lean and Six Sigma • Identify operational gaps and redesign processes for efficiency and scalability • Serve as the operational liaison across HR Shared Services, Talent Acquisition, COEs, and Digital HR • Develop performance dashboards and KPIs for HR processes and projects • Conduct risk assessments and resolve resource conflicts • Build strong partnerships with HR and business leaders and communicate complex information clearly

Job Requirements

  • Bachelor’s degree in Human Resources, Business, or related field required
  • Master’s degree preferred
  • 10+ years of progressive experience in HR operations, shared services, or project management
  • Demonstrated experience leading cross-functional initiatives and driving enterprise change
  • Experience with Lean, Six Sigma, and continuous improvement methodologies
  • Extensive experience with HR technology systems including ServiceNow and Workday.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid parental leave
  • Paid caregiver leave
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Behavioral health solutions
  • Professional development resources
  • Mentorship programs

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