The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

National Ancillary Account Receivable Manager

Accounts ReceivableAccounts ReceivableFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

27 days ago

Salary

$66.6K - $111K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Manage and resolve open and unresolved claims and accounts receivable issues • Proactively monitor AR performance, SLAs, and trends; communicate results to account teams • Conduct root cause analysis and implement corrective action plans • Partner with internal teams and external National Ancillary partners to improve claims performance and service quality • Serve as a claims subject matter expert in meetings and presentations • Support special projects and continuous improvement initiatives

Job Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in claims administration, benefits operations, and/or relationship or project management
  • Strong knowledge of claims processing, root cause analysis, and service improvement
  • Advanced knowledge of Cigna claims platforms (e.g., SANP, OneView, Benefit Access)
  • Proficient in Excel (VLOOKUP, pivot tables); advanced Excel skills preferred
  • Strong communication, presentation, and organizational skills
  • Some travel required

Benefits

  • Medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays
  • Eligibility for an annual bonus plan

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