• Provides oversight, leadership, and strategic direction to accounts receivable fund operations in accordance with Company guidelines, client needs, and legislative requirements. • Oversees all aspects of contribution receivable posting, reconciliation, and collections operations. • Mentors, coaches, and trains staff consistent with Company values and mission. • Develops staff through performance management, goal setting, training, and effective employee relations. • Implements and monitors internal systems, reports, metrics, policies, and procedures. • Oversees vacation fund payouts process, 401K funds transfers, payroll audits, and other duties as required by clients. • Ensures accurate, organized, complete, and timely delivery of requested data to client external auditors. • Oversees quality, timeliness, and quantity of work produced. • Partners with Client Services to resolve service issues or escalations with clients.