• Own the end-to-end card-present payments experience, including defining strategy across software, third-party integrations, and hardware. • Balance payment processing, customer experience, fraud prevention, and customer experience in card-present transaction flows. • Serve as the product lead for key payments and POS partners, influencing roadmaps and navigating platform constraints. • Proactively seeks opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement. • Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives. • Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment. • Known expert on multiple products, customers, user personas, and their respective pain points. • Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations. • Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights. • Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability. • Ensure economic viability by managing the budget and securing executive approval for major cost increases. • Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI. • Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention. • Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement.