• Lead end-to-end delivery of water management services for hospitals and/or hospitality from initiation through closeout. • Drive client retention by fostering strong relationships, ensuring consistent delivery of value, and proactively addressing client needs and concerns to maintain long-term partnerships. • Serve as the primary client contact, ensuring stakeholder alignment and satisfaction throughout the project lifecycle. • Develop detailed project execution plans in alignment with the scope of work and in coordination with site-level points of contact. • Coordinate with engineering teams, water quality specialists, and infection control professionals to implement site-specific water management programs. • Identify project risks (technical, operational, or regulatory) and develop mitigation strategies. • Ensure all projects meet healthcare and/or hospitality water safety standards, including CDC and ASHRAE guidelines. Maintain complete and accurate project documentation. • Support hospital and hospitality staff education on water management program implementation, monitoring, and maintenance. • Review audit reports generated by the quality team and address findings with the client. • Prepare and present progress reports, performance metrics, and final deliverables to hospital and hospitality leadership. • Manage relationships with third-party vendors and subcontractors as required. • Manage the end-to-end contract renewal process, including drafting documentation, reviewing scope with clients, leading negotiations, and ensuring purchase order delivery for the renewal contract period.