• Provide critical network support for all Aligned Energy networks to diagnose and respond to large-scale networking events • Work with ISPs to install and diagnose problems between Aligned Energy network and their infrastructure. • Work with internal teams to troubleshoot any internal networking issues that may arise. • Working knowledge of wireless networking for installation and troubleshooting • Deliver business focused solutions and processes that are simple, sustainable and repeatable • Partner with our broader engineering organization to reduce operational burden • Work closely with other networking staff to ensure fast, smooth roll-out of new designs and products • Drive standards across the network and ensure that we are fully compliant to those standards and policies • Monitor and manage communications during large-scale events utilizing an established process • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. • Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration for routers and DWDM equipment • Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools • Contribute through innovation to the reduction in the end-to-end cost of delivery • Some travel will be required as new sites come online