• Support the intake and resourcing process for new client requests and ongoing programs, ensuring briefs are complete and timelines established. • Set up Asana projects with clear tasks, dependencies, and owners. • Ensure all relevant documents, brand assets, and resources are organized and accessible. • Partner with Operations Manager to confirm scope, resources, and deliverable expectations at kickoff. • Build and maintain detailed Asana timelines; proactively adjust for client or internal delays. • Act as the single source of truth for project status across the team. • Track milestones and dependencies; manage communication of progress and risks. • Keep all stakeholders aligned on next steps and timing. • Support Operations Manager in assessing team capacity, resourcing needs, and contractor utilization. • Uphold department use of standard templates, briefs, and reporting formats. • Conduct light QA to ensure deliverables meet original request criteria and brand standards. • Route assets for review, collect and organize feedback, and confirm revisions are implemented. • Coordinate deliverable and meeting schedules; handle logistics for cross-functional collaboration and status reviews. • Act as the day-to-day contact for trafficking requests, asset routing, and communications triage. • Collaborate with teams to ensure alignment and on-time delivery. • Track vendor, contractor, and influencer deliverables. Confirming progress and completion in partnership with Operations Manager and Account Managers. • Help evaluate daily workloads and flag when additional support or reallocation is needed. • Model calm, accountability, and operational discipline in daily workflow. • Reinforce the Social + Influencer team’s process standards and Asana best practices. • Identify recurring friction points and propose process improvements. • Contribute to a culture of clear communication, shared ownership, and proactive problem-solving.