• Oversees a portion of a client account or various client accounts. • Follows all functional policies and ensures compliance to all standard operating procedures. • Meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made. • Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow. • Manages customer issues as they arise during day-to-day operations. • Supports and balances vendor sourcing to unify and increase profitability. • Works in various customer portals, 3rd party systems, and KBS proprietary technology. • Helps identify procedural issues and trends and shares examples of best practices with leadership. • Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing a specific, current risk of substantial harm to health and safety of self and others. • Performs other related duties as required and assigned.