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Customer Success Manager – Strategic Growth Accounts
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 501-1,000Since 2016H1B SponsorCompany SiteLinkedIn
Location
Massachusetts
Posted
25 days ago
Salary
$100K - $133K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Serve as the primary post-sale relationship owner
• Own and deliver revenue and growth targets across assigned Digital Health and key provider accounts
• Develop strong executive-level and operational partnerships
• Lead customer onboarding and implementation for middle-tier accounts
• Monitor account health, performance metrics, and utilization
Job Requirements
- BS/BA + 8+ years work experience or Master’s + 6+ years
- 3+ years of experience in customer success, relationship management, or client partnerships.
- Travel up to 30% for provider meetings and internal team engagements
Benefits
- flexible time-off or vacation
- a 401(k) retirement plan with employer match
- medical, dental, and vision coverage
- mindfulness programs
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