GRAIL

Detect cancer early, when it can be cured.

Key Account Manager – Strategic Growth Accounts

Account ManagerSalesFull TimeRemoteTeam 501-1,000Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

30 days ago

Salary

$118K - $156K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Own strategic account planning, deal formation, and long-term growth across all stages of the partnership lifecycle, with accountability for sustained value realization. • Own and deliver revenue and growth targets across assigned Digital Health and key provider accounts. • Develop and execute account-specific growth plans, including stakeholder mapping, use-case identification, pipeline management, and expansion strategies. • Identify upsell, cross-sell, and expansion opportunities across complex provider and digital health ecosystems. • Lead contract renewals using a value-centric approach that reinforces long-term partnership commitments while driving volume growth. • Represent GRAIL at industry meetings, customer events, and conferences, as needed. • Partner with Provider Sales leadership and field teams to align on account targeting, lead generation, and execution within shared geographies. • Build and maintain trusted relationships with executive, clinical, product, and commercial leaders within partner organizations. • Support the launch and integration of Galleri into customer go-to-market plans, including ordering workflows, member journeys, and platform offerings. • Provide ongoing feedback on customer needs, market dynamics, and resourcing requirements to inform segment strategy and enable scalable growth. • Collaborate closely with Customer Success and cross-functional internal teams to ensure strong adoption, operational readiness, and performance tracking. • Partner with the Customer Success Manager to lead strategic business reviews (monthly, quarterly, or annual, depending on the partner).

Job Requirements

  • Bachelor’s degree with 8+ years of experience, or Master’s degree with 6+ years of experience
  • 3+ years of experience in healthcare sales, strategic account management, or client partnerships.
  • Ability to travel up to 60% to GRAIL sites, company and industry-related events

Benefits

  • flexible time-off or vacation
  • a 401(k) retirement plan with employer match
  • medical, dental, and vision coverage
  • carefully selected mindfulness programs

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