• Design and develop engaging, learner-centered courses and structured learning plans aligned with organizational goals and adult learning principles • Manage and maintain Learning Management Systems (LMS), including user setup, content deployment, reporting, and troubleshooting • Collaborate with subject matter experts, trainers, and department leads to gather requirements and translate them into impactful learning solutions • Create interactive eLearning modules using tools such as Yardi Aspire, Articulate 360, Adobe Captivate, and Camtasia, integrating multimedia elements effectively • Host live/virtual training sessions and workshops for Client Accounting and Facility Management staff across various locations • Analyze training metrics, learner feedback, and performance data to continuously improve course content and delivery strategies • Support training and logistics for global department delivery • Ensure training materials are current, accurate, and aligned with compliance and operational standards