A leading digital personal finance company helping everyday people move forward on the path to a better financial future

Customer Service

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000Since 2002H1B SponsorCompany Site LinkedIn

Location

Texas

Posted

25 days ago

Salary

$16 / hour

High School1 yr expEnglish

Job Description

• Communicate with our members via phone and email, exhibiting care in every interaction • Listen to our members, providing empathy and solutions to their unique needs • Collaborate with your team to share knowledge and best practices • Accurately document Member interactions and activity

Job Requirements

Minimum of 1 year of Customer Service experience (call center or retail)
High school diploma or equivalent
Available for an 8-hour shift between the hours of 6am - 8pm
People-focused approach and solution mindset
Ability to handle a high volume of inbound calls
Strong communication skills

Benefits

401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups