Stride, Inc.

Making learners future-ready

Special Programs Attendance Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000Since 2000H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

34 days ago

Salary

$40K / year

High SchoolEnglish

Job Description

• Monitor and track daily student attendance using the Learning Management System (LMS) and Student Information System (SIS) • Identify students demonstrating patterns of absenteeism, with a focus on special education and at-risk populations • Collaborate with teachers, counselors, intervention specialists, and administrators to design and implement individualized attendance support plans • Proactively reach out to students and families to provide encouragement, resources, and problem-solving support related to attendance barriers (technology issues, scheduling, family needs, etc.) • Support families in understanding attendance expectations, Ohio House Bill 410 requirements, and the importance of regular engagement in virtual learning • Participate in attendance conferences and intervention meetings, contributing strategies to re-engage students • Document all communications, interventions, and outcomes accurately in student records • Assist with the preparation of attendance-related reports for ODLS leadership and state requirements • Contribute to schoolwide initiatives that promote a culture of consistent attendance, engagement, and belonging • Ensure all attendance support practices align with ODLS policies, procedures, and applicable state regulations

Job Requirements

  • High school diploma or equivalent required
  • Associate or bachelor’s degree preferred
  • Experience in student/family support, school administration, special education, social services, or customer service strongly preferred
  • Familiarity with Ohio attendance laws (including House Bill 410) or ability to learn quickly
  • Strong communication and interpersonal skills with an empathetic, student-centered approach
  • Demonstrated ability to work effectively with diverse families, particularly special education and at-risk populations
  • Organizational skills with attention to detail in tracking, documenting, and reporting data
  • Proficiency with online systems, spreadsheets, databases, and virtual communication tools
  • Ability to work independently and collaboratively in a remote environment

Benefits

  • Reasonable accommodations provided for individuals with disabilities
  • Work-from-home within the state of Ohio

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