• Direct the functions, processes, and operations of the security operations team SOC and ensure policies and procedures are followed. • Lead the security operations team to ensure optimal identification / resolution of security incidents and enhance security. • Ensure SLA compliances, process adherence, process improvement to meet operational objectives. • Manage the collection, documentation and research of security incidents and investigations. • Provide Senior Management with a realistic overview of risks and threats in the Marqeta environment. • Continuous development and maintenance of the incident response management program which includes incident detection, analysis, containment, eradication, recovery and chain of evidence / forensic artifacts. • Ability to work directly with all levels of Marqeta employees (Executive, Senior management, SMEs.) • Create and maintain reports, dashboards, and metrics of security operations for regular reporting and presentation to management. • Manage the process improvement program for security operations processes. • Conduct scheduled and ad hoc training exercises to ensure staff are current with the latest threats and incident response techniques. • Provide direction, leadership and management of security operations personnel. • Create a high-performing team culture where team members are supported, standards are consistently upheld, people are treated with respect, and everyone feels a sense of belonging. • Manage cross-functional response with Fraud and Risk for cyberfraud activities • Lead best practices for detection engineering lifecycles collaboratively with the detection engineering team, ensuring high quality metrics around alert quality and optimization • Lead development of security playbooks for incident response and collaborate on security automation strategy with detection engineering • Develop and maintain modern threat intelligence program • Leverage modern AI/ML tools as a force multiplier