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Manager, Customer Success
Location
California + 1 moreAll locations: California, Colorado
Posted
31 days ago
Salary
$138K - $176.3K / year
Job Description
Job Requirements
- 3+ years of management experience
- Experience managing a remote team is preferred
- 4+ years of experience in technical implementations, sales engineering, or analytics consultant work
- Require Strategic CSM experience (3+ Years)
- Demonstrated ability to handle complex selling situations which may involve multiple departments and levels of the organization (ie. Line of business, Executives, Information Technology, Procurement, etc.)
- Demonstrated ability to mentor direct reports, co-workers, or peers through constructive feedback or learning plans
- Experience setting long-term goals and guiding projects, people and processes towards attainment
- Demonstrated problem solving skills and ability to show good judgment in decision making
- Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry
- Ability to travel up to 25%
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid parental leave, caregiver leave, and flexible time off
- Mental health support and wellness reimbursement
- Career development and education assistance
- A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
- An annual $200 home office reimbursement
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