BrandBastion
Remote Jobs
BrandBastion helps fast-growing brands and enterprises manage social media interactions around the clock. We offer 24/7 engagement, moderation, and analytics to keep conversations on track, protect your brand reputation, and maintain a strong online presence. Our AI-driven solutions classify conversations, analyze trends, and provide actionable insights. Whether it's replying to audiences, moderating comments, or scheduling content, we help brands manage high levels of activity efficiently and effectively. Solutions: 💬 Community Management: We respond to your audience 24/7. 🛡️ Brand Protection: We moderate harmful comments and send you alerts in real-time. 📣 Outbound Engagement: We join relevant, trending conversations. 💙 Sentiment & Analytics: Understand audience feedback and trends. 📥 Social Media Inbox: Centralize and manage all conversations. 🗓️ Content Publishing: Schedule and plan content seamlessly. Our platform supports Instagram, Facebook, TikTok, X, LinkedIn, YouTube, Trustpilot, Google Reviews, and more, covering both organic and paid content alongside earned mentions. Trusted by leading brands like Netflix, Uber, Sephora, and The North Face to manage their high-engagement social presence.
2 Jobs
Lead Customer Success Manager
BrandBastionBrandBastion helps fast-growing brands and enterprises manage social media interactions around the clock. We offer 24/7 engagement, moderation, and analytics to keep conversations on track, protect your brand reputation, and maintain a strong online presence. Our AI-driven solutions classify conversations, analyze trends, and provide actionable insights. Whether it's replying to audiences, moderating comments, or scheduling content, we help brands manage high levels of activity efficiently and effectively. Solutions: 💬 Community Management: We respond to your audience 24/7. 🛡️ Brand Protection: We moderate harmful comments and send you alerts in real-time. 📣 Outbound Engagement: We join relevant, trending conversations. 💙 Sentiment & Analytics: Understand audience feedback and trends. 📥 Social Media Inbox: Centralize and manage all conversations. 🗓️ Content Publishing: Schedule and plan content seamlessly. Our platform supports Instagram, Facebook, TikTok, X, LinkedIn, YouTube, Trustpilot, Google Reviews, and more, covering both organic and paid content alongside earned mentions. Trusted by leading brands like Netflix, Uber, Sephora, and The North Face to manage their high-engagement social presence.
Location: Remote (North America)Reports to: VP, Customer ExperienceMissionBrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn’t new, it has been built, tested, and refined over a decade to ensure u...
Customer Success Manager
BrandBastionBrandBastion helps fast-growing brands and enterprises manage social media interactions around the clock. We offer 24/7 engagement, moderation, and analytics to keep conversations on track, protect your brand reputation, and maintain a strong online presence. Our AI-driven solutions classify conversations, analyze trends, and provide actionable insights. Whether it's replying to audiences, moderating comments, or scheduling content, we help brands manage high levels of activity efficiently and effectively. Solutions: 💬 Community Management: We respond to your audience 24/7. 🛡️ Brand Protection: We moderate harmful comments and send you alerts in real-time. 📣 Outbound Engagement: We join relevant, trending conversations. 💙 Sentiment & Analytics: Understand audience feedback and trends. 📥 Social Media Inbox: Centralize and manage all conversations. 🗓️ Content Publishing: Schedule and plan content seamlessly. Our platform supports Instagram, Facebook, TikTok, X, LinkedIn, YouTube, Trustpilot, Google Reviews, and more, covering both organic and paid content alongside earned mentions. Trusted by leading brands like Netflix, Uber, Sephora, and The North Face to manage their high-engagement social presence.
Location: Full-Time Remote Position.MissionBrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn’t new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalabil...
