• Help drive customer adoption and success by delivering technical expertise, guiding customers through evaluations, and architecting secure, scalable identity and access management solutions. • Serve as a trusted advisor to prospects and customers on identity governance, authentication, authorization, and access control strategies. • Architect and deliver technical solutions spanning IGA, IAM, CIEM, and PAM, mapping business requirements into scalable identity architectures. • Lead workshops, whiteboard sessions, and demos that showcase the business value of identity automation, access governance, and zero trust. • Design and implement integration strategies across AWS, GCP, and Azure, with a strong understanding of native identity services, policies, and entitlement models. • Explain protocols and standards like SAML, OAuth 2.0, OIDC, SCIM, and FIDO2 to both engineers and CISOs. • Build, test, and troubleshoot custom integrations and workflows using APIs, SDKs, and Terraform/automation frameworks. • Stay ahead of industry trends (IGA, CIEM, Just-in-Time access, Zero Trust, identity for machine/non-human accounts) and share thought leadership with internal teams and customers. • Collaborate with cross-functional teams to enhance the platform.