• Primary contact for all aspects of OrganOx commercial business in assigned territory • Field-based, customer-facing role interacting at multiple levels and requiring total hospital account management skills and business acumen • Ensure sales targets are met or exceeded and generate/follow-up on sales leads • Understand market needs, establish strong customer relationships, and communicate product value • Work closely with matrix team to develop strategies to promote products to medical professionals, hospital administrators, and other stakeholders • Implement and execute launch strategies, provide product introductions and in-services for customers • Complete territory analysis and identify key target accounts • Monitor competition and share information with marketing team • Build relationships daily with multiple customers within an account and manage supply/inventory communication • Resolve customer complaints by investigating problems and recommending solutions to management • Support market development efforts to increase patient availability for treatment • Support execution of education programs for physicians and other health professionals to accelerate adoption • Foster and maintain strong customer relationships via professionalism and presentations (virtual and in-person) • Work cohesively with Clinical Specialists, marketing, medical, leadership, and matrix team to meet customer needs • Participate in trade shows, conferences, and other industry events to represent the company • Routine air and overnight travel (up to 80%); must reside within Dallas, Houston, or Austin area and be within 45 minutes of a major airport hub