At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team.
Customer Service Representative
Location
United States
Posted
169 days ago
Salary
Not specified
Job Description
Job Requirements
- Minimum of 3 years prior experience using Drake Software
- Drake Software and tax preparation experience
- Navigational awareness and in-depth product navigation
- Critical thinking skills
- Basic computer and keyboarding skills
- Strong customer service skills
- Ability to build rapport and demonstrate empathy with customers through friendly, courteous and helpful interactions
- Strong verbal and written communications skills (good grammar, active listening, voice and diction)
- Strong reading comprehension
- Commitment to Quality – strong attention to detail and accuracy
- Ability to understand/comprehend varying levels of training and follow directions
- Proven dependability and professionalism
Benefits
- Remote Location - All States
- Supportive, open, and inclusive atmosphere
- Equal opportunity employment and nondiscrimination
- Disability accommodation available during hiring process (contact HR)
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Remote Customer Service Representative at Elite Staffing Network supporting client customers
Call Center Support Representative
CDK GlobalCDK Global is uniquely positioned at the heart of the automotive ecosystem, connecting the industry at every level.
Remote call center rep setting appointments for automotive dealerships at CDK Global
Customer Service Representative
PollyPolly is on a mission to offer people a better way to buy insurance, by embedding it into life’s biggest purchases.
Customer Service Representative providing support in the insurance sector
Travel Support Specialist
Tūmanako Consultantsin service to Te Ao Māori and to Aotearoa; contributing to a nation where Te Ao Māori & Te Ao Pākehā work in synergy
Remote Travel Support Specialist assisting clients with planning and booking travel.