CDK Global

CDK Global is uniquely positioned at the heart of the automotive ecosystem, connecting the industry at every level.

Call Center Support Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000Since 1972H1B SponsorCompany SiteLinkedIn

Location

Alabama + 13 moreAll locations: Alabama, Florida, Kentucky, Louisiana, Nevada, North Carolina, Ohio, Michigan, Mississippi, Missouri, South Carolina, Tennessee, Texas, Virginia

Posted

171 days ago

Salary

$12 - $14 / hour

English

Job Description

• Appointment setting for automotive dealerships nationwide • Provide high-quality calls 100% of the time and consistently represent the automotive dealership positively and professionally • Use multiple platforms and programs to read, write, and speak with customers on the phone • Participate in paid training and follow performance-based metrics • Work flexible full-time schedules (Day, Night, Weekend) and qualify for retention and performance bonuses

Job Requirements

  • Strong verbal and written communication skills
  • Must have a quiet place to work, free from background noise
  • Basic computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone
  • Ability to provide high-quality calls 100% of the time and represent the automotive dealership positively and professionally
  • Ability to work flexible schedules (Day, Night, and Weekend)
  • Applicants for employment in the US must be authorized to work in the US
  • Bilingual Spanish is a plus (preferred, not required)

Benefits

  • Paid training
  • Hourly rate plus the opportunity to earn extra in performance-based bonuses
  • $500 Retention Bonus paid after 90 days of satisfactory performance
  • Medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement
  • Equipment provided
  • Flexible full-time schedules (Day, Night, and Weekend)

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