Staff Program Manager – Enablement

Program ManagerProgram ManagerFull TimeRemoteTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

Colorado

Posted

166 days ago

Salary

$102.8K - $161.9K / year

5 yrs expEnglish

Job Description

• Increase the number of customer accounts with Databricks trained users by partnering with Sales, Field Engineering, Professional Services and Scaled User Enablement • Drive activation of training by positioning the value of Databricks training and getting buy-in on custom learning plans with free and paid learning offerings • Create enterprise data + AI transformation for customers by developing talent thought leadership for your segment • Work with the Global Training Operations and Delivery Teams to ensure a seamless execution of training plans • Provide recommendations and updates to senior leadership and executives both internally and externally on learning strategies that drive business impact • Serve as voice of the customer to drive change and improvements across the customer learning experience, from Curriculum to Marketing, to Training Delivery, to Operations • Deliver regular internal leadership updates on progress towards accounts with trained users, training bookings and training revenue

Job Requirements

  • 1+ years of experience in the field of Big Data, AI or Data Science
  • 5+ years of demonstrated experience in Training, Customer Success, or managing a book of business (or similar field in consulting, industry)
  • Experience creating and leading programs and partnering with sales and technical teams to deliver customer outcomes including but not limited to trainer users, training revenue and credential goals
  • Technical enough to understand Databricks training curriculum and certifications; can present foundational onboarding webinars (not expected to conduct deep hands-on training)
  • Strong with managing ambiguity in an evolving and fast paced environment
  • Strong stakeholder management, executive presence and interpersonal skills
  • Translate customer outcomes to learning plans and enablement recommendations
  • Ideal, not required: Spanish fluency in speaking and writing on a professional level

Benefits

  • Eligibility for annual performance bonus
  • Equity (stock)
  • Comprehensive benefits and perks (region-specific) — see https://www.mybenefitsnow.com/databricks

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